Privacy Policy
Last updated: 21 July 2026
1. Introduction
This Privacy Policy explains how Dataix3 Software Pvt. Ltd. ("we", "us") collects, uses, and protects your information when you use Dataix3 and related services. By using the service, you agree to the practices described here.
2. Information we collect
We collect information you provide directly — your name, email address, company name, industry, and company size — along with records generated through your use of the service, such as trial and subscription activity, payment history, and support tickets. We do not store full card details; payments are handled through our payment process and only a transaction reference is kept.
3. How we use your information
We use your information to provide and improve the service, set up and manage your trial and subscription, process payments, deliver support, and send service-related messages such as trial-expiry reminders. We only send you product or marketing updates where you have agreed to receive them, and you can opt out at any time using the link in those messages or by contacting us.
4. Sharing and disclosure
We do not sell your personal information. We may share it with service providers who help us operate the platform (for example, payment and email providers) under appropriate confidentiality obligations, or where required by law.
5. Cookies and tracking
We use a small amount of browser storage to keep you signed in between visits. We do not use third-party advertising cookies. Any analytics we use are limited to understanding how the service is used so we can improve it.
6. Data retention
We keep your account information for as long as your account is active, and for a reasonable period afterwards to meet legal, accounting, or reporting requirements. You can ask us to delete your account and associated personal data, subject to those obligations.
7. Data security
We take reasonable measures to protect your information, including hashing account passwords so they are never stored in plain text. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise any of these rights, contact us at the address below and we will respond within a reasonable time.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version here and revise the "Last updated" date above.
10. Contact us
Questions about this policy? Contact us at privacy@dataix3.com, or write to us at Dataix3 Software Pvt. Ltd., Chennai, Tamil Nadu, India.